• Terms & Conditions

Welcome to Organic Aliment! By accessing and using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before placing an order or using any part of the site.

  • Use of Our Website

By using this website, you confirm that:

  • You are at least 18 years of age or using the website under the supervision of a legal guardian
  • You agree to provide accurate, current, and complete information
  • You will not misuse the website, including attempting to harm, disrupt, or interfere with its operation
  • Product Information & Orders
  • We strive to provide accurate product descriptions, pricing, and availability
  • All orders are subject to acceptance and stock availability
  • We reserve the right to cancel or refuse any order, particularly in cases of pricing or stock errors
  • Payments
  • We accept secure online payments through trusted third-party gateways (SSLCommerz, bKash, etc.)
  • Your payment details are encrypted and processed safely
  • Orders will not be confirmed until payment is successfully received
  • Shipping & Delivery
  • Estimated delivery times are provided at checkout, but may vary due to location, weather, or logistics
  • We are not responsible for delays caused by courier services or unforeseen events
  • Delivery charges (if applicable) are clearly displayed before finalizing your order
  • Return & Refund Policy

Our full Return & Refund Policy is available here. Briefly:

  • Returns are accepted only for unused, unopened, or damaged items reported within 3 days
  • Perishable products are non-returnable unless damaged upon delivery
  • Refunds are processed within 3–5 business days after approval
  • Privacy & Data Protection

Your privacy is important to us. All data shared on this website is handled according to our Privacy Policy, which outlines how your personal information is collected, used, and protected.

  • Prohibited Activities

You may not:

  • Use our website for any unlawful or fraudulent activity
  • Copy, reproduce, or resell our content, products, or services without permission
  • Upload malicious code or viruses that may affect site performance or security
  • Intellectual Property

All website content — including text, logos, graphics, and product images — is the property of Organic Aliment and may not be used without written permission.

  • Limitation of Liability

We are not liable for:

  • Any indirect or incidental damages resulting from product use or website access
  • Delays in delivery caused by third-party services or natural disruptions
  • Allergic reactions or health issues due to undisclosed personal sensitivities (please read labels carefully)
  • Updates to Terms

We may update these Terms and Conditions from time to time. Any changes will be posted on this page and considered effective immediately upon posting.

  • Contact Us
  • Email: organicaliment@gmail.com
  • Phone: +8801716-339501
  • Address:825 Madani Avenue Organic Aliment, 100 Feet Road, Baganbari., Dhaka, Bangladesh