• privacy & policy

At Organic Aliment, we are committed to respecting and protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website and services. By using this website, you agree to the terms of this policy.

1. Information We Collect

When you visit or interact with our website, we may collect the following types of information:

  • Personal Information: Your name, email address, phone number, and shipping/billing addresses.
  • Order Information: Product details, order history, and payment data (handled securely via trusted payment gateways).
  • Technical Data: Browser type, IP address, pages visited, and time spent — collected via cookies and analytics tools.
  • Voluntary Submissions: Information submitted via contact forms, chat support, or email communication.

2. Information We Collect

Your data may be used for the following purposes:

  • To process and fulfill orders
  • To deliver customer support and respond to inquiries
  • To improve our products, website experience, and service offerings
  • To send order confirmations, promotional emails, or newsletters (only if you opt-in)
  • To analyze customer behavior for better user experience

3.  How We Protect Your Information

We implement strong security measures to ensure the protection of your personal data:

  • SSL (Secure Sockets Layer) encryption on all transactions
  • Secure payment processing through platforms like SSLCommerz, bKash, or Stripe
  • Limited and secure access to sensitive information within our team

We do not sell, trade, or rent your personal data to third parties under any circumstances.

4. Cookies & Tracking Technologies.

We use cookies and similar tracking technologies to:

  • Enhance your website experience
  • Remember your preferences for future visits
  • Collect anonymized analytics data via tools like Google Analytics and Facebook Pixel

You can modify your cookie preferences through your browser settings at any time.

5. Marketing Communication

If you subscribe to our newsletter or opt-in for updates, we may occasionally contact you regarding:

  • New product arrivals
  • Seasonal promotions
  • Health tips and organic lifestyle content

You can opt out anytime by clicking the “Unsubscribe” link in our emails or by contacting us directly.

6. Third-Party Services

We work with trusted third-party services for analytics, marketing, and payment processing. These services may collect non-personal, anonymized data solely for business insights and operational efficiency. Examples include:

  • Google Analytics
  • Facebook Pixel
  • SSLCommerz / Stripe / bKash payment gateways

7. Your Rights

You have the right to:

  • Access, update, or delete your personal information
  • Withdraw consent for marketing communications
  • Request a copy of the data we hold about you

To exercise these rights, please contact us using the details below.

8. Changes to This Policy

We may revise this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we protect your data.